FAQ's

How long will my order take?

Our FREE standard delivery is Royal Mail Second Class, so you can realistically expect to receive your items in around 5 days from order.
All items are handmade and if not in stock on the website will take 7-14 days to make and post. Again, these will be sent by standard delivery which is Royal Mail Second Class. Please do get in touch before ordering on our contact us page if you require an order sooner.

Can I choose my own crayon colours?

For some items you can choose your own colours and you need to select the variation you would like from the drop down menu.

Where this is not an option, I will ensure that I use vibrant colour combinations from the many colours I have available, that will be both aesthetically pleasing but have a range of colours with a mix of light, dark and complementary for you to have lots of fun using. 

Are they suitable for all ages? 

Our crayons are not recommended for anyone under 3 years of age due to size and risk as a choking hazard. The wax is non-toxic and safe for anyone over the age of 3 years.

How do you package my order - is it environmentally friendly?

All of our crayons, aluminium tins and tubes that hold the crayons are 100% recyclable.

We're trying to ensure that all mailing packaging is recyclable too, but also need to ensure that your order arrives with you safe and sound. I am working toward all mailing packaging being 100% recyclable like the products in the near future.

Do you offer collaborations?

We are always interested in hearing ideas for finding new ways of celebrating colour, being creative and exploring the power of play.
If you would like to work with Barnaby Bumbles, please get in touch with us at nicola@barnabybumbles.com.

Where are you based?

I am based in Standish, just outside Wigan. Orders are available for collection on request and free delivery in the local area can be arranged. Please use the contact us page to arrange this.

How do I contact you if my question isn't answered here?

If you can't find the answer to your query here or have a bespoke order you'd like to place, please do contact us via the contact us page and we'll get back to you as you as soon as possible.